The PitchPoint
Difference

Technology
Methodology
Process
Partnership Model
The PitchPoint Difference

PitchPoint is committed to getting the right people involved to solving our customers' needs as quickly as possible. This can range from one of our support experts, a PitchPoint support specialist, an integration or technology partner, or your pre-assigned Client Services Manager (CSM) as the Customer's 24x7 primary point-of-contact for emergencies, high-priority requests, and proactive planning, including customized support plans, incident management and for all escalations ensuring the appropriate resources are assigned to resolving customer issues in a timely manner.

PitchPoint has defined success through the unification of our core
technology, methods and processes.

Continuous Alignment of Business, Corporate and IT Objectives

Time has demonstrated that excellent technology, though important, alone cannot guarantee a project's success. PitchPoint has long recognized that success is attained through the unification (a practiced coordination and alignment) of technology with proven methods and processes. PitchPoint's has attained such a unified state with its years of practiced experience and countless enterprise and market deployments. As a result, PitchPoint is a fully accountable provider of low-risk, highly-flexible, concept-to-first transaction solutions for our customers.

  • Technology
    The PitchPoint financial services processing platform ("Helix") is a contemporary suite of technologies that have been designed to collapse time, cost, risk and improve flexibility of deployment.

  • Methodology
    PitchPoint's method combines a set of flexible process standardizations, continuous improvement models, our core Helix technology and other practices each aligned for what works best for our customers' needs.

  • Process
    PitchPoint's solution delivery process has been designed to support our methodologies, model for partnerships, and the flexible nature of the Helix technology.

  • Partnership Model
    PitchPoint's Partnership Solutions offers a business model that transforms conventional vendor customer relationships into a co-investment partnership.